USA: 1-800-682-2998

About IBCS

Kent Crabtree, President, Programmer, Technical Support Specialist
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Kent CrabtreeDesigned the Spa/Salon Manager computer software for today’s spas and salons from his experience working in his family’s 22 station salon. He has been personally involved with salons since 1979. Kent remains involved with the salon his parents founded in 1972.
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Bob Hoyng, Programmer, Technical Support Specialist
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Bob HoyngBob started as a cooperative education student in 1996 while attending the University of Dayton. After graduating, he began working for IBCS. Bob’s programming skill set has shaped the Spa/Salon Manager in so many ways. One of his most notable  accomplishments was incorporating the Online Booking option in 2000. Bob provides technical support to help customers get the most out of the software.
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Judy Warner, Graphic Artist, Web Designer, Email Creator
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Judy WarnerJudy came to IBCS in 1997 after working as a graphic artist designing advertisements and print materials. Judy creates our customer web sites, email blasts and all advertisements. Judy takes abstract ideas and brings them together into creative design for web pages and email blasts for our customers.
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About Us

Fueled by our infinite passion to better address the needs of our customers, we've been adding to the simplicity and depth of the Spa/Salon Manager since 1985. Today, our most advanced version wraps all the Spa/Salon bookwork into a beautiful package that is exceptionally easy to use.

We are not just a software company. Kent Crabtree worked in his parents salon for three years before starting Spa/Salon Manager to help them manage their salon with a software program. His parents operated the salon for 44 years until 2016 when they turned over the business to Kent to continue the legacy.

With 18 employees at the salon, Kent is once again more involved at the salon to make the salon software more efficient by gaining first hand experience. Visit our salon at Castilian and Company to see our salon business.

Everyone says, experience is the best teacher and Castilian and Company Hair Salon and Spa provides us with experience to make our software the best it can be!