FAQs

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HOW FAR IN ADVANCE SHOULD I BOOK MY APPOINTMENT?

Demand for salon and spa services is high, especially on weekends and holidays. We recommend appointments be made several weeks in advance to ensure service time and availability.

IS IT CUSTOMARY TO LEAVE GRATUITY?

Gratuity is not manditory; however, it is always appreciated and can be added to any gift card purchase.

HOW EARLY SHOULD I ARRIVE TO MY APPOINTMENT?

You may want to arrive 5-10 minutes early for a salon service to help yourself to refreshments in our waiting area or browse for your favorite products. If you are scheduled for spa services, you will want to arrive at least 15-20 minutes early in order to change into a robe and sandals and to relax in our relaxation room.

WHAT SHOULD I WEAR TO MY SPA SERVICE?

For ease of services, we recommend you don’t wear undergarments for massages and body treatments, as you will be fully covered at all times. However, if you wish, you may wear underwear or a bathing suit, or we can provide you with some disposable undergarments at your request. We recommend open-toed sandals when receiving pedicure services.

CAN I BRING A GROUP OF FRIENDS IN FOR SERVICES?

We specialize in groups! Groups of 4 or more should schedule appointments well in advance to ensure service and time availability. Please contact a member of our Service Coordinator Team to coordinate your group.