Technical Support

Technical support is provided immediately during business hours. Should our Technical Support Staff be on the line, your call will be returned within 15 to 30 minutes. We have six technical support numbers, National and West Coast. Either office is available to assist you.
 

National/East Coast
Sales 800-682-2998 
Technical Support 937-832-3969 
    New York City area 646-827-9835
    Indianapolis, Indiana area 317-536-2768
    Nashville, TN 615-250-2515
    Dunkirk, MD 410-286-1688
    Chicago, IL area 773-828-8168
     Phoenix, AZ area 615-324-9568
Fax 937-836-9760 


Hours (Eastern Standard Time)
Monday - Thursday 9:00 a.m. to 6:00 p.m. (EST)
Friday 9:00 a.m. to 5:00 p.m. (EST)
Saturday (Message Only) 9:00 a.m. to 4:00 p.m. (EST)

West Coast

Sales 800-223-5827 
Technical Support 206-621-1758 

Hours (Pacific Standard Time)

Monday - Thursday 9:00 a.m. to 5:00 p.m. (PST)
Friday 9:00 a.m. to 4:00 p.m. (PST)
Saturday (Message Only) 9:00 a.m. to 4:00 p.m. (PST)

For after hour calls, a message service is provided.

Convenient Technical Support is also available via E-mail. techsupport@spasalon.com

Remote Communications

  • IBCS utilizes the our Help Me Support to remote control your computer when you need help. This can only be activated at your request, but when you need help, the answer is Help Me Support!