USA: 1-800-682-2998

Client Info

Your Clients: In-Depth

Core features

Client Info

  • Keeps an update-date customer profile, complete with birth date, address, email, and phone numbers
  • Records services and products purchased per client, including the date and the price charged
  • Stores information captured by the Point of Sale system
  • Calculates customer lifetime value

Why this is good for your business:

  • The single most valuable asset of your business – your customer base – gets the attention it deserves
  • Knowing your customers better enables you to treat them differently, and improve customer satisfaction and retention rates
  • Managing a better relationship with your customers better means more business for your spa/salon
  • Automatic synchronization with the Point of Sale system improves employee productivity and job satisfaction.

How it works:

  • Client data entered into the Point of Sale system is captured and stored automatically
  • You can then use this data for analyzing and managing your client base more effectively.

About Us

Fueled by our infinite passion to better address the needs of our customers, we've been adding to the simplicity and depth of the Spa/Salon Manager since 1985. Today, our most advanced version wraps all the Spa/Salon bookwork into a beautiful package that is exceptionally easy to use.

We are not just a software company. Kent Crabtree worked in his parents salon for three years before starting Spa/Salon Manager to help them manage their salon with a software program. His parents operated the salon for 44 years until 2016 when they turned over the business to Kent to continue the legacy.

With 18 employees at the salon, Kent is once again more involved at the salon to make the salon software more efficient by gaining first hand experience. Visit our salon at Castilian and Company to see our salon business.

Everyone says, experience is the best teacher and Castilian and Company Hair Salon and Spa provides us with experience to make our software the best it can be!