What our customers have to say......

This is just a big THANK YOU! This software has been the saving grace for my business. While I was recovering from a serious injury, the software saved my business. It really did and you should be proud to know that. On so many levels from e-mails to keeping track of loss, ordering products from a home computer that was linked to my shop. A big brother for employee theft, and so on... And every time I called unraveled with a problem tech support made it easy for me. Please feel free to use my testimony as a reference should you ever need it. I could not have made it with The Spa/Salon Manager. I would be closed today. I have been out of my business for 12 weeks, just recently returning. Again all of you should be proud to know what you did for my business and family.

Thank You,
Ralph Petrosino

Petrosino's Parlor
303 E. Wacker Dr.
Chicago, IL 60601
312-616-0016
www.petrosinosparlor.com

To my friends at IBCS,

This letter is a long overdue thank you to all of you at IBCS. The past twelve years have been a tremendous learning experience and we couldn't have done it without you. The Salon Manager revolutionized the way we did business almost fourteen years ago by helping us track business and inventory. We had no idea that just four years later you would do it again by helping us put our appointment book on the computer, which once again allowed us tremendous growth.

The past two years have by far been the very best as you helped us become completely computer literate by offering us commerce via the world wide web. The accounting improvements as well as customers being able to book their appointments from the comfort of their own homes, purchase products, and order gift certificates has once again "revolutionized" our business.

Anyone could have sold us a computer system, but your ability to grow us and grow with us has been truly amazing and appreciated. we really do not believe that we could have grown to be the largest salon and day spa in Indiana without your help and your vision. Again, thank you so very much for all of your recent technological improvements that are allowing us continued growth.

Best Regards,

Robert Pence, Owner
Robert's Salon & Day Spa
899 Leow's Blvd.
Greenwood, IN
www.robertssalonandspa.com

I started with the Salon Manager when I first opened my business with 4 employees and 1500 sq. ft. of space. It was the perfect software in that it was simple and very user friendly as I had no computer experience. Even though I was terrified of having our appointment book and running the whole business on computers, I knew it was the wave of the future.

We have grown into an over 2 million dollar salon with 3 locations and 70 employees in 9 short years. This is an extremely fast growth rate and it has been challenging for our software to keep up with us. At one point, we decided to go with another software program when we needed to go to a central booking room and online booking. We quickly realized that the Spa/Salon Manager was truly the most advanced software in this industry. The Spa/Salon is the most supportive and willing to change with our company. We left the other software company, even though we lost tons of money, realizing that we had made a huge mistake.

Our company utilizes software in every aspect and more, with online booking, inventory, multiple location centralized booking room, and the most important, employee and business reviews. The Spa/Salon Manager not only gives us what we need for a fast growing company, but it is the best at technical support and the attention to details. After being with another software company, we truly appreciate the Spa/Salon Manager and the support system behind the scenes.

Bobbie Hausfeld
7333 Paragon Rd.
Springboro, OH
www.hausfelds.com

Since purchasing the Spa/Salon Manager in 1987, I have found Kent and the entire staff very responsive to my needs and open to my ideas. The continued advancements in your program have made my job as a salon owner, easier and more effective.

I look forward to many more years of cooperative growth in both of our businesses.

Thank you!

Sincerely,
Jim Lundergan, Owner
Friends Image Design
St. Louis, MO
www.friendsimagedesign.com

Cinta Salon would like to thank IBCS for all the dedicated technical support that they have provided for us for many years. The Spa/Salon Manager is an excellent program and has provided us with all the tools necessary to set up and run our Salon business. The program is very user friendly and our OnLine booking system has been a great addition. We wish Kent, Bob and all at IBCS all the best for the future.

Cinta Gibbons.
San Francisco Centre
23 Grant St. - Floor #2
San Francisco
www.cinta.com