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The Importance of Backups

The Importance of Backups

We try to beat this into the ground as much as possible and this blog’s a great spot for another reminder – if you’re not doing backups in your Spa/Salon Manager program then you need to start today!

I talk to a lot of people doing technical support every day. I can tell you from experience that most people will eventually face a computer failure that will require some sort of data backup to fully recover. And I can also tell you from experience that pit I get the bottom of my stomach when I realize I’m going to have to tell a customer they’ve lost everything because there was no backup. If I feel that way giving the bad news I can’t even imagine how it feels to receive it.

The good news is that backing up your information in Spa/Salon Manager couldn’t be easier! If you’re on the Cloud version of our software then we’re already doing the backups for you. If you’re using our installed software then you have a couple options.

We offer a service for $199 per year where we’ll store your backups for you off site. We verify that the backups are running and make sure that you’re secure no matter what happens in the salon.

If you’d like to handle the backups yourself all you’ll need is a USB flash drive or two – having two gives you a bit of security in case something happens to one of them. Once you have the drives give us a call to set up your backups in the program. All you’ll need to do is go to the Backup button at the end of the day every day and hit Daily / Weekly Backup.  It’s that simple! I’d recommend taking the flash drive out after you’re done with the backup and storing it somewhere safe. If you have a fireproof box on-site that would be ideal.

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About Us

Fueled by our infinite passion to better address the needs of our customers, we've been adding to the simplicity and depth of the Spa/Salon Manager since 1985. Today, our most advanced version wraps all the Spa/Salon bookwork into a beautiful package that is exceptionally easy to use.

We are not just a software company. Kent Crabtree worked in his parents salon for three years before starting Spa/Salon Manager to help them manage their salon with a software program. His parents operated the salon for 44 years until 2016 when they turned over the business to Kent to continue the legacy.

With 18 employees at the salon, Kent is once again more involved at the salon to make the salon software more efficient by gaining first hand experience. Visit our salon at Castilian and Company to see our salon business.

Everyone says, experience is the best teacher and Castilian and Company Hair Salon and Spa provides us with experience to make our software the best it can be!