We try to beat this into the ground as much as possible and this blog's a great spot for another reminder - if you're not doing backups in your Spa/Salon Manager program then you need to start today! I talk to a lot of people doing technical support every day. I can tell you from experience that most people will eventually face a computer failure that will require some sort of data backup to fully recover. And I can also ...
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/ Features
This is an exciting time to be working at IBCS making The Spa/Salon Manager software and part of that excitement is the opportunity to reach out to our customers in ways that simply weren't available or widely used in the spa and salon industry in the past. With so many of our customers active on Facebook, Twitter, Google Plus, and the many other social sites on the web I felt it was important to broaden the scope of what we ...
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/ Spa/Salon Staff
As I wrote back in June, the Spa/Salon Manager program makes it easy to sell gift certificates to your customers without dealing with the per-transaction fees that banks and credit card processors charge to load and redeem their gift cards. We have extended that same ability to your website allowing your customers to print beautiful gift certificates directly from the web. Best of all your employees don't have to handle the checkout process or the shipping! To make all of ...
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/ Features, Services
As several of our customers have found out in the past, we did not offer an option in the program to send text message advertisements. This blog post will explain why that was as well as detail how we've chosen to implement a text advertising feature that is easy to use while still meeting all of the legal requirements that go along with text advertising. Our story starts back in 1991 when the US government passed the Telephone Consumer Protection ...
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/ Features, Online Booking
The past week has been stressful and confusing - especially for small businesses like salons and spas. As we've worked through the evolving situation together we've had a wide variety of questions from our customers. I wanted to put some information together to help our customers find the best way forward and make sure that there's nothing they're missing in the process. Whether you've decided to close in the interest of employee and customer safety or you're located in a ...
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/ Uncategorized
As our salons and spas start to re-open, many will be under strict guidelines regarding how many people can be in the salon at once. We've added some new options for businesses that use online booking to help manage the flow of people that work with several existing options in the program to provide a seamless experience to the customer, the front desk, and the service provider. For our salons that use online booking, customers will now have an option ...
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/ Uncategorized
We've often had requests for new features for the online booking. As we responded to those requests the online booking has grown - from the entire employee access section to new methods for booking groups we've added more and more value to the online booking. There's been a few requests that we haven't been able to add to the regular online booking due to their complexity and setup requirements. We've now implemented enough of these features that we're offering them ...
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/ Online Booking, Services
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