Technical Support

Technical support is provided immediately during business hours. Should our Technical Support Staff be on the line, your call will be returned within 15 to 30 minutes. We have six technical support numbers, National and West Coast. Either office is available to assist you.


National/East Coast

Sales / Technical Support 800-682-2998 
Fax 937-836-9760 

Hours (Eastern Standard Time)

Monday - Thursday 9:00 a.m. to 6:00 p.m. (EST)
Friday 9:00 a.m. to 5:00 p.m. (EST)
Saturday (Message Only) 9:00 a.m. to 4:00 p.m. (EST)

For after hour calls, a message service is provided.

Convenient Technical Support is also available via E-mail.

Remote Communications

  • IBCS utilizes the our Help Me Support to remote control your computer when you need help. This can only be activated at your request, but when you need help, the answer is Help Me Support!