Hardware Setup

Quick Index

Caller Identification (CallerID)

Cash Drawer

Receipt Printer Cash Drawer
Hand Held Scanner

CallerID Setup

To setup the CallerID box, perform the update that was shipped with the CallerID hardware. To perform the update follow the steps below...

    Click     Start
    Click     Run
    Type     A:\Update

To hookup the CallerID box, plug in each phone line to the back of it.  Line 1 into 1 and so forth.  If your phone jack has two lines on each wire then hookup the first wire into spot marked 1.  If you have four lines the next plug in would be in line 3.  Four lines can be connected using two wires.  Contact IBCS for questions regarding the wiring of the CallerID box. In some instances on-sight wiring may be required from the phone company.  IBCS does not provide on-sight wiring assistance.

Cash Drawer Setup

To set up a Cash Drawer on the Spa/Salon Manager, click More until you see the Maintenance.  Click Maintenance followed by More Choices until you see the Computer Info and click it.

Under the heading Cash Drawer Type select the cash drawer that you have purchased.  The system currently supports five different cash drawers.  The choices are IBCS standard drawer, Indiana Cash Drawer, Star Micronics SP200/212 Printer, Ithaca 80 and the Epson Receipt printers.  The last three choices are receipt printer/cash drawer combination units.  Refer to the documentation for the Cash Drawer/Receipt printer for proper setup of those printers.

Either select the IBCS or the Indiana Cash Drawer option.  Next select the COM Port.  If you don't know the COM port, start at COM1 and use the test button to see if your cash drawer responds to the command.  If it works, simple save your settings and your cash drawer hookup is complete.  If the drawer does not open, change the COM port to the next higher number and test after each change.  One of those options, should open the cash drawer.  If you cannot make the cash drawer operate after this procedure contact an IBCS representative to assist you.

Receipt Printer Cash Drawer Combination Unit

Epson Receipt Printers (Click to download drivers)

Serial and Parallel 

Connect the connector in the appropriate spot on the computer.
Click More until you see Maintenance, Click Maintenance, Click Computer Info.

Receipt Printers come in various configurations. The printer may be either a serial or parallel connection. To determine the connection type look at the end of the cable.  If the cable has nine (9) pins, it is a serial connection otherwise the cable will have twenty five (25) pins which is parallel. The easiest method to hook up a Cash Drawer Receipt Printer combination unit is to get the Cash Drawer working first and then configure the printer based on the Receipt Printer information listed below.

The Spa/Salon Manager supports five different specific cash drawers, but many other cash drawers work within these categories.  Click the down arrow under the Cash Drawer Type.  Choose the appropriate cash drawer. If your cash drawer is not listed and is a serial type, choose the SP200/212, since it is a combination receipt and cash drawer.  Next choose the appropriate Port,  on most receipt printers this is COM1, but many now hook up to LPT1.  Once you have made your choices, you can confirm the correctness by pressing the Test button.

    Note:

  • Make sure you have paper in the receipt printer before attempting to test. The printer must  be on-line for the cash drawer to work.

Once you have determined the correct port and the cash drawer opens follow the information below to setup the system to print receipts.

Receipt Printer

Receipt Printers come in various configurations. The printer may be either a serial or parallel connection. To determine the connection type look at the end of the cable.  If the cable has nine (9) pins it is a serial connection otherwise the cable will have twenty five (25) which is parallel.  Ithaca series 80 parallel printers are also supported.

Serial and Parallel (see photos at top of page)

Connect the connector in the appropriate spot on the computer.

Click More until you see Maintenance, Click Maintenance, Click Computer Info.

Click the Receipt Printer Settings box at the down arrow.

The system can be set to use either a standard 8" x 11"  full sheet of paper or a specific receipt printer. You must choose your Receipt Printer from the box.

Serial Printer

If your printer is not listed and it is a serial type printer use the SP200/212 driver with the appropriate port, usually COM1.

Parallel Printer

Choose the Generic Printer on LPT1:

Ithaca Series 80 Printer

Choose Ithaca Series 80 Parallel Printer.

Adding the Printer to Windows

After the correct Receipt Printer is chosen the printer must be added to Windows system.  To check which printers are currently installed, click the Printers Folders button.

Serial Printer

Depending on the COM port (either 1 through 4) the appropriate printer must be created. Click the Add Printer button to create the receipt printer in Windows. Click Next, choose Local Printer and Click Next. Under the column that says Manufacturer, scroll down until you see the Manufacturer as Generic, Click Generic followed by Next.  Choose the proper port usually COM1:  When the systems asks for the Printer Name it will display, Generic / Text Only, this must be changed to the port chosen in the above example, you would type COM1 without the colon. The receipt printer should not be your default printer, Click Next.  Click Finished and the system will print the Windows test message to the printer.

Parallel Printer

Click the Add Printer button to create the receipt printer in Windows. Click Next, choose Local Printer and Click Next. Under the column that says Manufacturer, scroll down until you see the Manufacturer as Generic, Click Generic followed by Next.  Choose the port LPT1:  When the systems asks for the Printer Name it will display, Generic / Text Only, this MUST be changed to LPT1 without the colon. The receipt printer should not be your default printer, Click Next.  Click Finished and the system will print the Windows test message to the printer.

The receipt printer is now ready to function.

Ithaca Series 80 Receipt Printer

Click the Add Printer button to create the receipt printer in Windows.  Click Next, choose Local Printer and Click Next.  Put in the Ithaca Print Driver disk (available from IBCS on request), and click Have Disk.  Make sure the drive letter and path says a:\, and click Next.  Choose Series 80 from the list of printers, and click Next.  Choose the port LPT1:  The name of the receipt printer should be Series 80, then click Next.  The receipt printer should not be your default printer, then click Next.  Click Finished, and the system will print the Windows test message to your printer.  Once this is done, right click on the Series 80 printer, and click Properties.  Click on the Start/End Doc tab at the top.  Under the End Document section, put in 5 line feeds, and put a check mark in the Cut Paper box, then click Apply, then OK at the bottom.

The receipt printer is now ready to function.

Hand Held Linear Scanner

To program the scanner, go to page 3 -5 in the manual that came with your scanner. Scan in the bottom bar code (Automatic Trigger), then go to page 4 - 3 and scan the bottom bar code on that page (Add CR Suffix All Symbologies). Now it is ready to use.