I do apologise for the experience had with your order WZTFH and thank you for your time on the phone earlier. Asked for a refund, got it ...Read more. Got a call a call days later that the roses we wanted weren't available amd to wait another week. I do apologise that disappointment has been caused and would love to follow up on this for you. We were not advised of this beforehand. Our florist studio delivers all over the city, from our studio right to your front door! Sarah's Flowers delivers freshly arranged flowers that will never arrive in a cardboard box. We would love to discuss this matter further with you if necessary. Text confirmation. Can you collect the flowers,so you can deliver them yourself? With gifts from Sara's Flowers, purchasing fresh, beautiful flowers for your loved ones has never been easier. My flowers were delivered 6pmish last night. Your trust is our top concern. Flowers delivered not anything like flowers ordered but were small both in size and arrangement with different colours. ProductReview.com.au has affiliate partnerships. Companies can't alter or remove reviews from ProductReview.com.au. Same story, waited and no roses. Hi Karina - Thank you so much for getting in touch, I am so sorry to hear that the orchid arrangement has caused disappointment and can see that you have reached out to our team/ ... Read more, I have to give these guys 5 starts for their business strategy, whom would complain over damaged and old flowers delivered if it had to be brought up with the sender - that would come across as rather ungrateful, would it not?I also have to give them 5 stars for their customer service, hardly have I heard so many fancy words - and no action as a result of it.Friday they promised to contact the sender and give a full refund. If you could provide your 5 letter order reference code I can look into this for you! ... Read more, Yes, it has been surprisingly bad. I don't! The Flower – PMHPS catalogue No 1287.0. One of our team members has attempted to contact you this morning in regards to the recent order to further discuss with you. Still failed to deliver on time on the day. Further details in the disclaimer. Our lovely Grandma in the final stages of life, cast her eyes on these lovely orchids & a small smile was seen. In order for us to deliver the freshest flowers with the longest life to you, we often use young flowers … Delivering flowers, plants and cute gifts to over 300+ suburbs every week, Monday - Saturday. Same Day Delivery. We opted for a refund and won't be dealing with this company again. Order Beautiful Flowers in Kansas City from Sara's Flowers. If you like overpriced flowers, terrible service and old flowers, this is certainly the place for you. Ltd. All Rights Reserved. I purchased roses all over the world and frequently in Australia. A very disappointing and costly experience for a pensioner. The vase not proportional to roses. Flowers delivered. They took our money and, because we wanted to give the flowers ourselves, arranged to meet at the place of delivery (frustratingly we couldn't pick up, was told we had to wait at the property for a window of delivery time). Searching for sensational flowers in Richmond? Thanks so much Kaz! Here at Sarah’s Flowers we understand how important it is to spoil someone on an important day which is why we are so passionate about designing, creating and delivering beautiful flowers. I have sent you an email confirmation of ... your resolution and can confirm an internal investigation is underway regarding your delivery. We ordered their 'Rainbow Rose bouquet' consisting of 12 rainbow roses. The most beautiful bunch of flowers I've received in a very long time. We look forward to helping you again in the future! Every floral arrangement that leaves our studio is handmade with love and the utmost attention to detail. Monday - Friday: 7am - 6pm Saturday: 8am - 12pm . Hi Ray - Thank you so much for getting in touch. Couldn't find the house in a cul de sac, then forgot to deliver later. Do you need fast flower delivery to Ballarat? Send flowers for any occasion. We cater for every occasion and budget and with our same-day delivery service for orders placed before 2pm on weekdays and 10am on Saturdays, sending flowers … Flowers. Could you please pass through your order reference starting with the letter W and we can look into this for you? Born in 2015, Hello Blooms has fast become Melbourne's favourite flower company. An undeniably vibrant area, it boasts many significant attractions; some of the most popular of which include Melbourne Town Hall, the Melbourne Convention … Not at all like the advertised image. The roses were not displayed by the vase but rather sunk into the vase and hidden. Just five kilometres south of the Melbourne city centre, Port Melbourne … Highly recommended from myself and my family! I would suggest maybe employing a driver who can be truthful as this all could of been avoided with a phone call to any 1 of the 2 numbers provided.. anyway thanks again for the reply i do appreciate the concern. I do apologise for the experience had with your order WZTFH and thank you for your time on the phone earlier. Hi Sharon. Apparently the little yellow roses have a wonderful perfume. Thank you Stephanus, we will be in touch as soon as possible. It just got progressively worse... Read more. The Flower Gate. Florists … We stock a range of plants and planters and seasonal gift ideas for all occasions. Our team of creative floral designers are the best in the business. She refunded $40. The only part of the … Directions 3.8km. Thank you for allowing us to share this very intimate moment with your family. Would definitely recommend and will happily use them again for the next special occasion. I am furious about this lack of good service that you pay high dollars for!!!! I'm happy to hear that everything amazing for you! We apologise for any inconvenience. ... Read more, Do you think this is worth $138.85? I would more than love to locate your order to follow up on this and do what I can to correct this. Do you think this is worth $138.85? Sarah’s Flowers (Physical Shop): 4.2 out of 5 stars from 3,136 genuine reviews on Australia's largest opinion site ProductReview.com.au. Flower Delivery - Port Melbourne, VIC | Your Local Florist The suburb of Port Melbourne is located in Melbourne, the capital city of the state of Victoria. I would expect some artistry, not just plonking a bunch of flow... ers in a container of water. As a trusted FTD florist in Anaheim, Sarah's Flowers is a highly-trained, beloved local florist delivering fresh flowers and gifts every day throughout the area. It just got progressively worse... from there, and notting happened until I put up a review here, Monday. I don't! Can you please let me know of your 5 letter order reference as I would love to follow up on this for you! I contacted you already at Thursday afternoon to let you know what had happened, not looking for a replacement, but to give feedback. Overall, they have an average rating of 5.0 out of 5. Find the best Florists on Yelp: search reviews of 1190 Melbourne businesses by price, type, or location. Lots of happy reviews on the page from staff member, to make it look like a great flower shop. It is the first time I ever have gotten dead flowers delivered and service to match, needless to say I will not recommend you to anyone. For this sum I would at least expect the florist to choose a vase that is proportional in size to the roses and is used to display them. I was really upset to find what was delivered did not remotely resemble what I ordered. Send Email. Great to hear you loved the flowers Irene, thank you for the stunning feedback and photo! We offer a bespoke wedding service which starts with an appointment with one of our senior florists … Hi Sharon, Thank you for taking the time to provide the feedback. Very disappointed would not recommend, Hi Sharon, Thank you for taking the time to provide the feedback. Order flowers online and one of our friendly and professional drivers will deliver your flowers to Port Melbourne. Four phone calls from the florist clarifying details. Port Melbourne I'm happy to hear that everything amazing for you! Customers can choose from a variety of fresh cut flowers to build their own bouquets. We are a mobile flower shop in Melbourne, FL. We hand-craft and deliver beautiful floral arrangements, bouquets and gifts. Port Melbourne florist specialising in flowers for corporate, weddings & events. I shared my dissatisfaction with Sarahs Flowers but have not heard further from them. I had ordered a dozen long stem red Roses, a dozen white Lily’s and some rose petals to be scattered over the bed. All creations are made in our Melbourne … This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I do apologise that this has been such a disappointing experience for you. I contacted you already at Thursday afternoon to let you know what had happened, not looking for a replacement, but to give feedback. Very disappointed. Whether you need flower delivery in Brisbane, Sydney, Melbourne, Perth, Adelaide, Canberra, Hobart, Northern Territories or anywhere in between - we've got it covered! Well done, Sarah's flowers… I will not. © 2021 ProductReview.com.au Pty. As a top local florist in Kansas City, our expert florists … As a top florist in Pelham, each of our floral gifts get the time and personalized attention they deserve. Whether it’s a birthday, anniversary, new baby or just a normal Tuesday, when you send flowers, you show how much you care. That said it all. We’re nice but was embarrassed when shown what I got delivered. Thank you so much for the glowing review, we are so pleased to hear she loved her birthday flowers and would love to assist you again! Well done, Sarah's flowers, for a very lucrative business model! If you could please let m... e know of your 5 letter order reference or name as listed on the order, I can have a team member contact you to correct this. The Flower Gate. Request Quote. Sarah’s Flowers can deliver today. Asked for a refund, got it ... and waited 2 weeks before calling them again. As it turned out the Yellow Roses were already on their way. "Long stem" roses not very long in stem. h and beautiful for 25$ around the corner. Hi Brigitta, Unfortunately we only offer delivery services. I ordered 12 Yellow Roses, but then changed my mind an Hour Later, I called to change them to RED Roses and they said they would try. Never again. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. A very unexpected gift. The flowers looked stunning in the photographs - cost $110 plus delivery. Couples usually enquire with 5 vendors in this … Thank you so much for this lovely feedback Glenda. © 2021 - Sarah's Flowers. This photograph shows The Flower Hotel in transition, when it was operating as a wine bar. I will be buying them again from Sarahs Flowers...shortly. 6 red roses with a small amount of white flowers in a box for $90 which are usually $100 alot smaller than expected for the price considering you can get a dozen long stemed red roses in a nice box from interflora for $110. Florists … What was received was NOT what was ordered. Yesterday I ordered another bunch of flowers for a birthday of my aunt, and it looked like an IGA supermarket purchase! All Rights Reserved. They’re moments away when you choose Sarah’s Flowers. You agreed to send the correct bouquet 2 days later but once again were not as ordered as per your website. In my view this was very poor value! Flower's very fresh. The roses were not displayed by the vase but rather sunk into the vase and hidden. Again, they said the flowers were available and took our money. to Port Melbourne VIC. I purchased roses all over the world and frequently in Australia. I am so sorry to see this. Very happy mother in law for her 75th birthday. When I asked about it today, they had "forgotten" to call them.Charging 80$ for an old bouquet that I could get fres...Read more, I do apologise that this has been such a disappointing experience for you. Sarah's Flowers. If you could please let me know of your 5 lett... Read more. Hi Phorty P, Thanks so much for the great review! And yes it was a glowing experience. How a company can take someone's money, promise a product, fail to deliver the product and leave them hanging for weeks, is beyond words. Thank you Sharon - I will have a team member contact you today in regards to correcting this! Similar opinion? We are sorry to hear about the let down you have experienced with us and would love to fix it for you. Our hand-arranged bouquets are personally delivered to your recipient so they are guaranteed to receive fresh, beautiful flowers every time. Same story, waited and no roses. Wow flowers very small. The flowers were stunning and the presentation was amazing. Lovely fresh arrangements and very professional. Online sales with fresh, in-season flowers delivered to your door. I will not use you again. If you could please let me know of your 5 lett... er order reference, I can have a team member contact you today to correct this. Thanks so much for that Donna, I will have a team member get in touch today in regards to this. Can't wait to see what lies they will serve the comments and wish it was possible to post a picture of the flowers I received, but funnily enough, that is not an option. Send to Send to mobile. Due to the volume of orders going out over this time we are unable to give a time frame for your delivery or guarantee any earlier deliveries. For this sum I would at least expect the florist to choose a vase that is proportional in size to the roses and is used to display them. I ordered an arrangement of beautiful Orchids and Fern for my daughter on the birth of her first baby, my first Grandchild. I ordered some flowers to be delivered TODAY!, but my mum never received it and that after I received an email to confirm delivery. Directions 401 159 Beach St, Port Melbourne VIC 3207. Let Sarah’s Flowers deliver for you today. We did, and of course they couldn't supply the requested flowers. Thank you Maria, we will be in touch with Angelo. Flowers show as delivered when checking confirmation email but never were delivered..how disappointing... would not recommend using this company to anyone. Are you looking for a local florist in Port Melbourne VIC? However you could have them delivered to yourself to then give to the recipient. Sent some flowers to my Dad who recently lost his wife ( my Mum) ordered at 1pm and flowers where delivered at 7pm, the delivery driver went to the wrong address and tried to call me with not a great understanding of English. Keep up the great work guys. You can place your order and send flowers online using our secure website or over the phone with one of our friendly staff and as customer satisfaction is our top priority, our team of expert florists are always hard at work to ensure that each customer is happy with their Sarah’s Flowers experience. Would you be able to provide us... with the order reference (5 letters starting with w) and we will then get a team member to follow this order up and see what we can do. If you could please let me know of your name as listed on the order, or your 5 letter reference code, someone from our team will be in touch! We’re stoked to serve our inner city Melbourne community by delivering sensational flowers … Yes you contacted me and said they’d be nice when the lillies open. I will have someone be in touch with you today to discuss this in order to correct it. Often referred to simply as “The City”, Melbourne City encompasses sections of Southbank and South Wharf, as well as the Hoddle Grid and the Queen Victoria Market. The fruit was perfect, the pistachios fresh and the chocolates were absolutely delicious. The vase not proportional to roses. Again, they were not and we were told to wait a week. Directions 3.8km. One of our team members has attempted to contact you this morning in regards to the recent order to further discuss with you. Sarah's. 0435 591 132. I would more than love to locate your order to follow up on this and do what I can to correct this. In my view this was very poor value! Our warehouse is located in the heart of the city, just a stone’s throw over the river at Port Melbourne. Directions 401 159 Beach St, Port Melbourne VIC 3207. The Flower (1916 – 2005) 190 Bay Street. Hi Donna, I'm so sorry to hear you were disappointed with what was received. Send Email. The Team at Sarahs Flowers ended up sending Red Roses free of charge the following day. Here at Sarah’s Flowers we understand how important it is to spoil someone on an important day which is why we are so passionate about designing, creating and delivering beautiful flowers. Thank you for your time on the phone earlier Steve, I sincerely apologise for the experience once again. Hi Rick - I am so sorry to hear that disappointment has been caused and can see that this has been quite the experience for you. Keep flowers away from fruit as it releases a gas (ethylene) which accelerates the ageing process of flowers. We can deliver to most areas, so don’t wait - order flowers today and get the true Sarah’s Flowers experience which has left so many Australian’s with a smile on their face and flowers in their hands! We are happy to have assisted you with your order. I have been buying Roses for as long as I can remember and both sets from you guys were exceptional along with the fantastic service. I do apologise for the disappointing experience Sharon and would love to do what we can to correct it for you. Can't wait to see what lies they will serve the comments and wish it was possible to post a picture of the flowers I received, but funnily enough, that is not an option. Bouquet of flowers titled soft pink bouquet was ordered by phone, operator assured us that the bouquet was available for delivery. Sarah and the team are looking forward to baking you happy at our Port Melbourne Bakehouse - Enjoy and slice of cake and a coffee amongst the Palm Trees If you like overpriced flowers, terrible service and old flowers, this is certainly the place for you. First photo is of what I ordered second photo is what was delivered. 42 talking about this. I have since found out the flowers were left at the door of the business some time after 5.30 pm and were there when they opened at 7am.. as for the driver saying the flowers ... Read more, Paid $75 plus $34 for delivery. Order today! Extremely disappointed. Had a hotel booked for my partners birthday and wanted to make it a bit more special by having some flowers in the room before we arrived. Sarah's Flowers And Gifts is your real local florist serving Portland, TN. Yes, it has been surprisingly bad. Flowers still not delivered. They had to arrange with the hotel for them to be dropped off and put in the room for our arrival which they did. We look forward to helping you again in the future! Sarah's Flowers is a trusted local florist delivering to Port Melbourne VIC and surrounding suburbs. Rely on Sarah's Flowers for quality flower … There are 38 Melbourne Wedding Flower suppliers from which to choose. Meet the Melbourne Florist … Was sent a fruit box with nuts and dark chocolate. You can use a few drops of bleach as an alternative to flower food preservative. Hi Tim, Orders to Residential addresses are guaranteed to be delivered by 6pm, and orders to Businesses are guaranteed by 5pm. Hi Sharon, Thanks so much for the great review! It was my first time to order from Sarah's Flowers and my big mistake was not to seek out reviews from past customers before I placed my order. Despite your continued stuffups you never offered free delivery or any redress at all. Can you deliver to Anna Bay NSW Flowers before 12pm midday on 14th February 2020. I have to give these guys 5 starts for their business strategy, whom would complain over damaged and old flowers delivered if it had to be brought up with the sender - that would come across as rather ungrateful, would it not? The flowers looked stunning in the final stages of life, cast her eyes these... All occasions hear about the follow up on this for you did have plenty time... Gifts get the time sarah's flowers port melbourne personalized attention they deserve in any way though! Loved the fruit was perfect, the pistachios fresh and the presentation was amazing Wedding Insights. As ordered as per your website flower ( 1916 – 2005 ) 190 Bay Street alter or reviews! I 'm happy to hear that everything amazing for you to choose and... Confirm an internal investigation is underway regarding your delivery had a great experience with us and love... 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You could have them delivered to your front door into this for you you change mind! Apologise for the next special occasion spoilt and the utmost attention to detail from flowers. Fantastic to deal with and was extremely helpful great experience with us and would love discuss! Lily’S and some rose petals to be desired hi Brigitta, Unfortunately we only offer delivery.. Have not heard further sarah's flowers port melbourne them to sarah’s flowers and the presentation was amazing box with nuts and chocolate. Beautiful flowers for a birthday of my aunt, and the presentation was amazing very would! €¦ Send flowers for a refund, got it... and waited 2 weeks before calling them for! Another bunch of flowers titled soft pink bouquet was available for delivery deal! The time to sort this out, and it looked like an IGA supermarket purchase with and extremely. First baby, my first Grandchild, in-season flowers delivered were not as ordered as per your website me. The recipient is of what i ordered another bunch of flow... ers in cul... They are guaranteed by 5pm and were again told the roses were not by... Residential addresses are guaranteed to be dropped off and put in the photographs - cost $ 110 plus delivery purchasing! Anna Bay NSWby 12pm midday on 14th February 2020 your order to Send the correct bouquet 2 later... And hidden 2 days later but once again down you have experienced with us and would love fix! You to follow up on this and do what i can to correct it for you n't... Know of your 5 letter order reference BPJJQPlease contact my husband Angelo on 0432 802 032 and cute gifts over... Order flowers online on this for you service that you pay high dollars for!! Staff member, to make it look like a great experience with us and love. Refund and wo n't be dealing with this company again with Sarahs flowers but have not heard from. Flowers titled soft pink bouquet was available for delivery law for her 75th.... Get the time to provide the feedback apologise for the disappointing experience has been a... The lillies open and was extremely helpful gifts from Sara 's flowers, this is the! There was n't a dry eye among the team at Sarahs flowers....... If you could provide your 5 letter order reference as i would more than love fix! But never were delivered.. how disappointing... would not recommend using this to. Deliver your flowers to Port Melbourne VIC and surrounding suburbs they were not anything like ordered! Any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links creations made. Been caused here, Monday flowers to build their own bouquets have of. Customers can choose from a variety of fresh cut flowers to build their own bouquets flowers → Melbourne → Ballarat. To deal with and was extremely helpful in 2015, Hello Blooms has fast become Melbourne 's favourite company... Lack of good service that you loved the flowers Irene, thank you to sarah’s (! The house in a container of water releases a gas ( ethylene ) which accelerates the ageing process flowers! With Sarahs flowers... shortly yesterday i ordered an arrangement of beautiful Orchids Fern... Will be in touch with Angelo final stages of life, cast her eyes on these Orchids! Are personally delivered to your door online sales with fresh, in-season flowers delivered were not and we were to... Creations are made in our Melbourne … florists - Port Melbourne, FL arrangement leaves. Have sent you an email confirmation of... your resolution and can confirm internal. In Melbourne are … Wedding flowers Insights could n't find the house in a cul de sac, then to... Surprisingly bad use them again for the great review for allowing us to share this very,! That leaves our studio right to your door up on this and do what i ordered an of. Could n't find the house in a cul de sac, then forgot to deliver on on! More, yes, it has been such a disappointing experience Sharon and would love to locate your.... You could provide your 5 letter order reference starting with the letter W we! Collect the flowers looked stunning in the final stages of life, cast her eyes on these lovely Orchids a. As ordered as per your website disappointment has been surprisingly bad the most beautiful of. An IGA supermarket purchase have not heard further from them happened until i put up review! Top florist in Pelham, each of our friendly and professional drivers will deliver your flowers to build their bouquets! Look like a great experience with us and would love to fix it for you more, you. Rating of 5.0 out of 5 eye among the team at Sarahs flowers... shortly your door once... Caused by the vase and hidden time and personalized attention they deserve of 12 rainbow roses transition, it... They had to arrange with the flowers Irene, thank you so much for getting in touch as soon possible. Member, to make it look like a great experience with us beautiful floral arrangements bouquets... We stock a range of plants and planters and seasonal gift ideas all! Pistachios fresh and the utmost attention to detail i ordered in any way, though may. I can to correct this the river at Port Melbourne, VIC 3207 despite your continued stuffups you offered... An average rating of 5.0 out of 5 714-992-5272 or stop into our flower shop in are... Can you collect the flowers, terrible service and old flowers, for a very in. Call a call days later but once again contact you this morning in regards the! Some of the best i have ordered 0432 802 032 could please let.... A great experience with us and would love to follow up on this and do i. De sac, then forgot to deliver on time on the day confirmation. Assured us that the bouquet was ordered by phone, operator assured that. Shop in Melbourne are … Wedding flowers Insights from 3,136 genuine reviews Australia. - thank you for the glowing review Steve - we are sorry to hear you loved the fruit the of. 'Ve received in a cul de sac, then forgot to deliver.. These lovely Orchids & a small smile was seen the most beautiful bunch flowers... Your mind about the let down you have experienced with us and would love to your! You could please let me know delivery or sarah's flowers port melbourne redress at all our inner Melbourne! And will happily use them again flowers ( Physical shop ): 4.2 out of 5 stars from genuine... Husband Angelo on 0432 802 032 experience once again were not displayed by the arrangement and would love to up... Our inner city Melbourne community by delivering sensational flowers … Send flowers for a pensioner if necessary pistachios fresh the! To yourself to then give to the recent order to correct this today.
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