Setting Up Working Hours & Booking Styles for Online Booking

Before turning on Online Booking, set these up first — the computer needs the same information a receptionist would normally catch on the fly.

1. Go to Appointment Book → Appointment Setup → Working Hours. Confirm every employee’s hours are correct, and block out any exceptions under Schedule Maintenance.
2. Go to Appointment Book → Appointment Setup → Booking Styles. Set service timings for each employee. For any service an employee doesn’t perform, mark Employee Does Not Perform This Service.
3. Set special timings for service combinations under Combination Styles, and any customer-specific timing under Special Customers.
4. Go to Maintenance → Service → Modify Service. For each service, check Allow Online only for the services you want customers to book themselves.