Setting Up the Loyalty Program

Reward repeat customers with a points-based loyalty program — fully optional, and configured to match how your salon runs.

Getting Started

Go to Maintenance → Loyalty → Loyalty Program Settings. From there you can set:

• Service Dollars per Point, Retail Dollars per Point, and Gift Certificate Dollars per Point — for example, setting these to $20, $10, and $50 gives customers one point for every $20 of services, $10 of retail, or $50 of gift certificates purchased.
• Day-of-week bonuses — for example, a 10% bonus on Thursdays gets customers 1.1 points instead of 1 for the same spend.
• Points Per Referral — a flat point bonus for customer referrals.

Assigning Loyalty IDs

Choose how customers get a Loyalty ID:

• Assign Manually at Check In — best if you hand out physical loyalty or gift cards.
• Automatically Assign at Check In — lets the system manage ID numbers for you.

The program is opt-in: a customer won’t accumulate points until they’re assigned an ID. Once assigned, their point balance shows at the bottom of the Check Out screen, and points can be applied as a payment method just like cash or card.