Privacy Policy

Effective November 10, 2026

Innovative Business Computer Solutions, Inc. (“IBCS,” “Spa/Salon Manager,” “we,” “us”) built this website to describe our salon and spa management software and to let visitors request a free trial. This page explains what information we collect through the website, how we use it, and the choices you have.

Information We Collect

When you request a free trial, contact support, or otherwise submit a form on this website, we collect the information you provide, which may include:

• Your name
• Email address
• Phone number
• State or country
• The Spa/Salon Manager package or plan you’re interested in (optional)
• Your salon’s name and how you heard about us (optional)

We do not collect or store payment or credit card information ourselves. If you renew a Maintenance Contract through this website, that purchase is completed on CartManager, a separate third-party shopping cart and payment processor — your card details are entered and processed on their site, not ours, and are handled under their own privacy and security practices.

How We Use Your Information

We use the information you submit to:

• Set up and follow up on your free trial
• Respond to support or sales questions
• Send you information you’ve requested about Spa/Salon Manager

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Email Communications

Form submissions on this site are delivered to our team by email, using a third-party email delivery service to ensure reliable delivery. If you sign up for a trial or contact us, we may follow up by email or phone using the information you provided.

Cookies

This website may use basic cookies needed for the site to function properly (for example, remembering your selected pricing plan as you move from our Pricing page to the Trial signup form). We also use analytics cookies to see how the site is used, as described under Website Analytics below. We do not use cookies for advertising or cross-site tracking. If that changes, we will update this policy.

Website Analytics

We use Google Analytics to understand how people use this website: which pages are viewed, how visitors found us, and whether a trial or contact form was sent. Google Analytics uses cookies and collects information such as your browser and device type, your general location (city or region), and the pages you visit. It does not give us your name, email address or phone number. Google handles this information under the Google Privacy Policy. You can opt out by installing the Google Analytics Opt-out Browser Add-on or by blocking cookies in your browser.

We also use Microsoft Clarity to see how visitors move through our pages, such as where they click or tap and how far they scroll, so we can make the site easier to use. Clarity records page activity in a way that hides what you type into forms. Microsoft handles this information under the Microsoft Privacy Statement. Blocking cookies in your browser also stops Clarity.

Third-Party Services

We use trusted third-party providers to help run this website and deliver our services, including our web hosting provider, email delivery service, Google Analytics, Microsoft Clarity, our Echo Knowledge Base help center software, and CartManager, which securely processes Maintenance Contract payments on its own site. These providers process data only as needed to provide their service to us and are not authorized to use your information for their own purposes.

Data Security

We take reasonable steps to protect the information submitted through this website. No method of transmission or storage is 100% secure, but we work to use industry-standard safeguards to protect your data.

Data Retention

We retain trial and contact information for as long as needed to respond to your inquiry, support your trial or subscription, and maintain our business records, after which it may be deleted or archived.

Children’s Privacy

This website and our software are intended for business use by salon and spa owners and staff. We do not knowingly collect information from children under 13.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time using the contact information below.

Changes to This Policy

We may update this policy from time to time as our website and services change. The effective date at the top of this page reflects the most recent update.

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