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Employee Handbook

Is Your Salon or Spa Not Doing Anywhere Near As Well As It Should?

Before you download the Handbook, click The Spa Salon Manager Cloud  or  Just Appointments and take a few minutes to learn more about how one of these software programs can adapt to your specific needs and will be an asset to your salon or spa. You will find that our programs are the most efficient and easiest to use software available for managing all areas of your business.


Download The Free Spa/Salon Employee Handbook

Regardless of whatever aspects of your business you get right, if you don’t have the right employees, your business will never do as well as it could. In fact, there’s no asset more valuable than your employees for long-term growth of your spa or salon.

Not finding and/or not retaining quality employees is a big problem. But it’s not something you have to live with.

This handbook will show you the skills you need to survive in this business. It’s a ready-to-print document you can edit any way you like. Provide it to your employees and cultivate the proper skills within them!

You’ll Be Able To:

  • Create happier customers who recommend your salon or spa to their friends and family
  • See how increasing your prices could make more sense than lowering them
  • Deal with problem clients properly, while maintaining a positive image of your company
  • Generate more retail sales
  • Liberate the hidden potential of your employees
  • Attract and retain more high quality employees

Download Handbook

About Us

Fueled by our infinite passion to better address the needs of our customers, we've been adding to the simplicity and depth of the Spa/Salon Manager since 1985. Today, our most advanced version wraps all the Spa/Salon bookwork into a beautiful package that is exceptionally easy to use.

We are not just a software company. Kent Crabtree worked in his parents salon for three years before starting Spa/Salon Manager to help them manage their salon with a software program. His parents operated the salon for 44 years until 2016 when they turned over the business to Kent to continue the legacy.

With 18 employees at the salon, Kent is once again more involved at the salon to make the salon software more efficient by gaining first hand experience. Visit our salon at Castilian and Company to see our salon business.

Everyone says, experience is the best teacher and Castilian and Company Hair Salon and Spa provides us with experience to make our software the best it can be!