Meet the Team Behind Spa/Salon Manager

Kent Crabtree, President, Programmer, Technical Support Specialist

Kent designed Spa/Salon Manager based on his real-world experience in his family’s 22‑station salon. He has been involved in the salon industry since 1979 and understands firsthand what owners and employees need from their software. In 2018, Kent and his wife took over Castilian and Company, originally founded in 1972 by his parents, who are now retired.

Bob Hoyng, Programmer, Technical Support Specialist

Bob joined IBCS in 1996 as a cooperative education student while attending the University of Dayton. After graduating, he became a full‑time programmer and has played a major role in shaping Spa/Salon Manager. One of his most notable contributions was developing the Online Booking feature in 2000. Bob also provides technical support, helping customers get the most out of the software.

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