We've added an exciting new feature to our existing Email Program - Scheduled Emails! Have an email you want to make sure goes out next week? Have that special event coming up that you want to make sure your customers remember? Scheduled Emails are for you!Setting up Scheduled Emails is almost as easy as sending emails out immediately. Just go to the Send E-mail button at the top of the screen and then choose Add Scheduled Email on the right side ...
/ Email, Services
We've made an exciting addition to all of our emails that update customers about their appointments. Now, each of your booking, confirmation, and find appointment emails will include a calendar .ics file. For your customers that have a calendar set up on their computer or phone, they can click on this file attached to the email and have the information about their appointment automatically added to their calendar. Click here for more information on .ics files and as always if you have any ...
/ Email, Features, Services
IBCS recently completed the upgrade of the Spa-Salon Manager email server and web sites. Utilizing the latest hardware, we replaced the standard hard drives with solid state hard drives (no moving parts). We sped up the email blasts and web pages and dramatically increased the server’s reliability. Normally, every year Black Friday causes our email server to slow to a crawl, but I’d like to report we were able to send out 225,000+ emails without a single issue or slowdown ...
/ Email, Features, Services
The Send Email feature of our program has always allowed you to send links and pictures. With a bit of work outside the program first you could even send full web pages. What the program lacked though was a way to automatically include certain links and pictures on every email that you send out. That's why we've added our newest feature to email - the Email Footer. The Email Footer page, which is available under Maintenance -> Internet Marketing, makes ...
/ Email, Features, Services
We've added several new features to The Spa/Salon Manager lately that need email support. When I went back in to look at our records though we had many salons that hadn't taken advantage of everything our software offers to people with email accounts. This seems like a good time to explain how our email service works, how to tell if you have email set up through us, and list many of the great features that our email service can open ...
/ Email, Features, Services
There’s been a lull since my last post and with good reason. I’ve been working on some exciting additions to the Online Booking for the past week and I’m very excited to unveil them here!  I’d considered making multiple posts as there’s simply a ton to cover. However, since all the changes are so tightly tied together I’ll cover them in sections here. The first section will cover changes made to Employee Paging within our base software. The second section ...
/ Email, Features, Services
I'd like to take some time today to explain a great feature we've had for some time but relatively few of our customers use - the Paging feature. Salons and Spas can use the Paging feature to keep their Employees informed about a variety of events in the salon without the noise of in-salon intercom systems, the cost of expensive pager systems, or having your receptionist running back and forth through the salon to talk to your service providers. If ...
/ Email, Features, Services
Text Messaging - History / Pre-Appt Instructions / Two Way
Core Features: Text Messaging for Appointments Text Message History Text Message Pre-Appt Instructions Two Way Texting for Customer Check In / Arrival Test Messaging for Appointments Text messages are sent automatically to customers that have requested them in order to confirm their appointments. Text messages can be sent manually to a customer from the Customer Display screen. Text Advertising can be used to send text messages to all of your customers that have opted in to receive them.  Text Message ...
/ Cloud, Email, Features
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