The Importance of Backups

We try to beat this into the ground as much as possible and this blog’s a great spot for another reminder – if you’re not doing backups in your Spa/Salon Manager program then you need to start today!

I talk to a lot of people doing technical support every day. I can tell you from experience that most people will eventually face a computer failure that will require some sort of data backup to fully recover. And I can also tell you from experience that pit I get the bottom of my stomach when I realize I’m going to have to tell a customer they’ve lost everything because there was no backup. If I feel that way giving the bad news I can’t even imagine how it feels to receive it.

The good news is that backing up your information in Spa/Salon Manager couldn’t be easier! If you’re on the Cloud version of our software then we’re already doing the backups for you. If you’re using our installed software then you have a couple options.

We offer a service for $199 per year where we’ll store your backups for you off site. We verify that the backups are running and make sure that you’re secure no matter what happens in the salon.

If you’d like to handle the backups yourself all you’ll need is a USB flash drive or two – having two gives you a bit of security in case something happens to one of them. Once you have the drives give us a call to set up your backups in the program. All you’ll need to do is go to the Backup button at the end of the day every day and hit Daily / Weekly Backup.  It’s that simple! I’d recommend taking the flash drive out after you’re done with the backup and storing it somewhere safe. If you have a fireproof box on-site that would be ideal.

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