Fixing App Access on a new iPhone
With many of our customers upgrading to the new iPhone 6 I felt it was important to provide some information on how to upgrade our App on your phone in case it doesn't automatically work. I've included a guide below to help fix the Notification settings for our app on the iPhone and get back into your App. As always, don't hesitate to contact support with any questions ...
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/ Cloud, Online Booking, Services
I'm sure the calls have started coming for many of you...salespeople claiming that your credit cards will stop processing soon or that you'll be facing liability on all transactions if you don't switch to their company's card processing. Unfortunately, the upcoming changes to credit card regulations have left the door open to people trying to exploit the uncertainty to make money. Hopefully this post will both set your mind at ease and give you a look at some of the ...
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/ Credit Card Processing
As I mentioned in a blog post last fall we had gotten our program ready to support the EMV chip credit card readers. We've been steering our customers away from them since the beginning since it was clear to us the industry wasn't ready when they tried to roll these out - it seems now that the industry has come to the same realization. The rest of this blog post is an update we just received from our partner that provides ...
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/ Credit Card Processing
We've often had requests for new features for the online booking. As we responded to those requests the online booking has grown - from the entire employee access section to new methods for booking groups we've added more and more value to the online booking. There's been a few requests that we haven't been able to add to the regular online booking due to their complexity and setup requirements. We've now implemented enough of these features that we're offering them ...
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/ Online Booking, Services
We've added an exciting new feature to our existing Email Program - Scheduled Emails! Have an email you want to make sure goes out next week? Have that special event coming up that you want to make sure your customers remember? Scheduled Emails are for you!Setting up Scheduled Emails is almost as easy as sending emails out immediately. Just go to the Send E-mail button at the top of the screen and then choose Add Scheduled Email on the right side ...
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/ Email, Services
We've made an exciting addition to all of our emails that update customers about their appointments. Now, each of your booking, confirmation, and find appointment emails will include a calendar .ics file. For your customers that have a calendar set up on their computer or phone, they can click on this file attached to the email and have the information about their appointment automatically added to their calendar. Click here for more information on .ics files and as always if you have any ...
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/ Email, Features, Services
As part of our dedication to bring more than just software to our customers we offer web site design and hosting services at very affordable rates. We're able to do this thanks to the immense talents of one of our employees - Judy. Before working for IBCS Judy worked as a graphic designer creating advertisements for customers and she's brought her great artistic and advertising talent to web design, both for our customers and on our own site. You can ...
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/ Services
In my earlier posts Why Cloud? and ...
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/ Cloud, Features
In the past, businesses that wanted to charge an ongoing membership fee within Spa/Salon Manager needed to track those payments separately. With our release of the new Membership feature that's all changed! Not only that, but we've rolled together several existing features in the software to make a very powerful Membership program allowing each business to create a customized Membership program that includes automated billing, discounts, and reports to track your valuable membership customers. In order to use our new ...
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/ Features, Services
As hard as it is to believe, Windows XP has been with us for 12 years now! Unfortunately, after supporting XP for all those years and releasing many new versions of Windows, Microsoft will be discontinuing support for XP. So what does that mean for our customers using Windows XP still? First, if you're not sure which version of Windows you're using you can follow Microsoft's guide to finding your operating system. If you have any questions, don't hesitate to contact ...
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/ Cloud
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