As part of our dedication to bring more than just software to our customers we offer web site design and hosting services at very affordable rates. We're able to do this thanks to the immense talents of one of our employees - Judy. Before working for IBCS Judy worked as a graphic designer creating advertisements for customers and she's brought her great artistic and advertising talent to web design, both for our customers and on our own site. You can ...
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There’s been a lull since my last post and with good reason. I’ve been working on some exciting additions to the Online Booking for the past week and I’m very excited to unveil them here!  I’d considered making multiple posts as there’s simply a ton to cover. However, since all the changes are so tightly tied together I’ll cover them in sections here. The first section will cover changes made to Employee Paging within our base software. The second section ...
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I've written this article for web developers who are working to integrate with our new Online Customer Reviews. I'll dedicate a separate post to the features available, why you would use the Online Customer Reviews, etc. In order for a business to use our Online Customer Reviews they will need our Online Booking service. Once this is in place we will need to set up a few options within the Online Booking. They will need us to turn on the ...
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Spa-Salon Manager was developed to help you run your business. Our first step was to design an easy to use software that books appointments, handles inventory, calculates your employees pay and creates meaningful reports. Most programs stop at that point. For us that was the starting point for a business solution that should encompass so much more. We want to help you with your business by providing the following services... Domain Name Registration Web Site design Online Access (Customers and ...
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I'd like to take some time today to explain a great feature we've had for some time but relatively few of our customers use - the Paging feature. Salons and Spas can use the Paging feature to keep their Employees informed about a variety of events in the salon without the noise of in-salon intercom systems, the cost of expensive pager systems, or having your receptionist running back and forth through the salon to talk to your service providers. If ...
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By now, many of you have been called to schedule a personal phone meeting with me. I've talked with several hundred customers so far learning from each and every one of them. It's a huge task scheduling the appointments alone and I have hired an outside company to make those appointments. I appreciate everyone that has scheduled time to talk with me. The reason for the call is to explain Spa-Salon Manager Cloud. I've found most people don't understand the ...
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Inspiration comes from strange places. I was reading the Steve Jobs book back in December when I felt like I was hit by a truck. Steve was obsessing about the screen fonts, page layout and general design he felt was required in all Apple products. I paused for a moment to reflect on my own product Spa-Salon Manager. It was a moment I'll never forget. I realized at that moment we have always focused on making the product perform well, ...
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Almost every bank and credit card processor offers plastic gift cards for sale to salons and spas. Many do a good job at providing a quality service but for companies using our Spa/Salon Manager software that service isn't needed - you can do the same thing through our program with no fees! The way these bank gift cards work is that they go through a separate box kept at the front desk and add/remove balances through there. Because of that, ...
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No software program is perfect for every single person that uses it. As a developer I strive to write software that makes my customers' jobs easier, that does what they need without coming between them and their customers, and does all of this while maintaining an aesthetically appealing appearance. Obviously though every customer is going to have different needs and sometimes those needs don't fit into our base program. That's why we offer a great service to our customers - ...
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For those of you not already familiar with our Cloud software, take a minute to read my previous blog post Why Cloud?. It's been less than two years since we released the Cloud version of our program and it's taken off beyond even our expectations.  At this point almost 20% of our current customers are using Cloud! There are far more salons and spas out there that could benefit from our Cloud program but haven't made the decision to switch ...
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/ Cloud, Features
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